We dig deep into your business: purchasing order history, sales cycle length, AOV, and customer profile. This ensures we understand your model inside and out.
Step 2: Custom Training & Setup
We create tailored training materials and train our reps specifically on your business model. At the same time, we set up custom domains that redirect to your site for brand consistency.
Step 3: Prospecting & Outreach
Our team identifies ideal prospects and begins personalized outreach on your behalf, representing your business as if we were part of your in-house team.
Step 4: Dedicated Support & Reporting
You’re paired with a dedicated Customer Success Manager (CSM). We provide KPI reporting so you know exactly how campaigns are performing, with full transparency.
[Help & Support]
Frequently Asked Questions
If you don’t see your question here, we’re always available to help. Get in touch to discuss your needs, explore opportunities, or clarify how we work.
Q: Will your reps really understand my business model?
A: Yes. All of our reps go through extensive background checks and already bring industry experience to the table. We then create custom training materials based on your sales cycle, AOV, and purchase history. That pairing of experience and tailored training ensures they can hit the ground running and optimize their time for results.
Q: Do you work under my brand name?
A: Absolutely. We set up custom domains and branded assets that point directly to your site, so every interaction feels like it came from your in-house team. To prospects, we are part of your company..
Q: How do I track performance?
A: You’ll have a dedicated Customer Success Manager (CSM) plus KPI dashboards and reports. This gives you full visibility into outreach activity, conversion rates, and ROI without having to micromanage.
Q: What types of businesses do you usually work with?
Synapse works exclusively with manufacturing and industrial companies. We never take on two clients selling the same product, so there’s no conflict of interest. Our focus is on maximizing the growth potential of each partner we work with, your success is never diluted by competing priorities..
What makes you different from hiring an in-house sales team?
A: Building an in-house team is costly, slow, and risky. With us, you skip hiring headaches, payroll, and training delays. Instead, you get experienced reps, a CSM, and performance reporting from day one, at a fraction of the cost.
How is pricing structured?
Pricing is customized to your needs, number of reps, campaign scope, and reporting level. During onboarding, we’ll review your goals and build a plan that makes financial sense for your business..
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